Privacy Policy

Privacy Policy
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Privacy and Security Policy

  1. Introduction

At Artisan, we highly value the privacy of our customers and visitors. This Privacy and Security Policy explains how your data is collected, used, and protected. By using our website and services, you accept the practices outlined in this policy.

  1. Information Collected

Artisan may collect information from you through various means:

  • Personal Information: Directly identifiable information such as name, surname, email address, phone number, and postal address.
  • Demographic Information: Anonymous data such as age, gender, and interests.
  • Technical Information: Automatically collected data such as IP address, browser type, operating system, visited pages, and visit duration.
  1. Use of Information

We may use the collected information for the following purposes:

  • Service Delivery: To process your orders, make deliveries, and provide customer service.
  • Communication: To inform you about our products, services, and promotions.
  • Development: To analyze and improve our website and services.
  • Legal Obligations: To comply with legal regulations and respond to legal requests.
  1. Sharing of Information

We limit the sharing of your personal information with third parties:

  • Service Providers: We may collaborate with third-party service providers to conduct activities such as order processing, payment transactions, and delivery services.
  • Legal Requirements: We may share your information with authorized authorities to fulfill our legal obligations.
  • Business Transfers: In the event of a transfer of all or part of our business, we may share relevant information with the new business owners.
  1. Security

Artisan takes all necessary technical and administrative measures to protect your personal information. Security technologies such as firewalls, encryption, and other security technologies are used to safeguard your data against unauthorized access, use, or disclosure.

  1. Cookies and Tracking Technologies

We don’t use cookies and similar tracking technologies on our website.

  1. Data Retention

We retain your personal information for the duration necessary for the purposes outlined in this Privacy and Security Policy. We may retain your information for a longer period as required to comply with legal obligations, resolve disputes, and enforce our policies.

  1. User Rights

You have the following rights regarding your personal information:

  • Right to Access: Learn what information is collected about you and how it is used.
  • Right to Rectification: Request the correction of inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your data under certain conditions.
  • Right to Object: Object to the processing of your data.
  1. Contact

If you have any questions or concerns about this Privacy and Security Policy, you can contact us using the following details:

Artisan Firmation: Cetin Geray – Artisan Group, Media Services, Furniture and Textile Production/Export. Address: Cumhuriyet Mh, 504. Sk, No. 3/4, 48303 Fethiye, Mugla, Turkey

  1. Changes

This Privacy and Security Policy may be updated from time to time. If any changes happen, the updated policy will be published on our website and, if necessary, you will be notified.